Terms of service

Last Updated: July 22, 2025

Welcome to Nex Arc. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Terms

  • These Terms & Conditions govern your access to and use of our website www.nex-arc.com and any purchases made through it.
  • Nex Arc reserves the right to update or modify these terms at any time without prior notice.
  • Your continued use of the site constitutes acceptance of any changes made.

2. Eligibility

  • You must be at least 18 years old or have permission from a parent or legal guardian to make purchases from our website.
  • You agree to provide accurate, complete, and current information when placing an order or creating an account.

3. Products & Services

  • All products are subject to availability. We reserve the right to discontinue or change product specifications without notice.
  • We aim to display product images and descriptions accurately, but cannot guarantee your device’s screen displays colors correctly.

4. Orders & Payment

  • Once an order is placed, you will receive a confirmation email. This does not guarantee product availability.
  • We reserve the right to refuse or cancel orders at our discretion (e.g., suspected fraud or pricing errors).
  • All prices are listed in GBP (£) and include applicable VAT unless stated otherwise.
  • Payments are processed securely through trusted third-party payment gateways.

5. Shipping & Delivery

  • Shipping details, rates, and timeframes can be found in our Shipping Policy.
  • Nex Arc is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

6. Returns & Exchanges

  • Please refer to our Returns Policy for details on how to return or exchange products.

7. Intellectual Property

  • All content on this site—including logos, images, text, and designs—is the property of Nex Arc and protected by copyright and intellectual property laws.
  • You may not copy, reproduce, or use any content without express written permission.

8. Limitation of Liability

  • Nex Arc shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee uninterrupted or error-free service.

9. User Conduct

You agree not to:

  • Use the site for illegal or unauthorized purposes.
  • Interfere with the security or integrity of our platform.
  • Attempt to gain unauthorized access to other accounts or networks.

10. Termination of Service

  • We reserve the right to suspend or terminate your access to our website or services at any time for any reason, including breach of these terms.

11. Governing Law

  • These terms are governed by the laws of the United Kingdom.
  • Any disputes arising from these terms will be resolved in the courts of the UK.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: info@nex-arc.com